The trend of online taxi bookings will never decrease, rather it will show steep growth in the proximate years. Suppose you join the race of starting an on-demand taxi services business, you need an online platform both for exposure and business management.
Once you receive a broad range of bookings, you need to systematically process the bookings and map the taxis to the users. Here is where the need to launch a taxi booking app gains focus. Let us see how a high-standard taxi booking app helps you systematically manage the bookings and billings.
Why Do You Need Billing Software For Taxi Business?
The billing process needs careful attention as there are possibilities for errors. With human intervention, there is a sheer possibility for errors while processing the bills. Ultimately, erroneous billing will result in creating a bad impression among your customers. If you have an integrated billing system, the billing process will be smooth and automated. Out of all, the system generated billing will be accurate.
Alright! You have gained knowledge of the benefits of having an integrated billing system. Now, let us know if you don’t have an automatic billing system.
- Automatic billing
Calculating the ride cost and the driver’s earnings can be accomplished quickly with the integrated billing system. The taxi app will predefine the fare of the ride based on the distance between the mentioned pick-up and drop points. Likewise, after the end of the ride, the drivers will get their earnings, and a part from that will be automatically deducted by the app.
Overall, an automatic billing system is of high importance for your taxi booking application.
- Easy to append discounts
Providing discounts will boost your user base, thereby the number of bookings will size up. Through the taxi app, adding discounts on rides will be an effortless process. Adding promo coupons is also a simple process, as the app will generate coupons for eligible users automatically.
- Billing history
Maintaining a record of billings consumes more time and effort. The billing history feature of your taxi booking app has shunned the need for maintaining a manual record of billings. You take a glimpse of the billing history on a daily basis so that you can audit your income effortlessly.
In order to get an automated ride-hailing app, entrepreneurs can either develop it from scratch or try a ready-made app solution like Uber clone app. You can automate all the processes of your business through a digital taxi application.
Downsides of not integrating a billing system to your taxi booking app
- Lack of accuracy and speed
As said before, without an automated billing system, you cannot achieve accuracy in calculating bills. Whereas with the aid of an advanced billing system, the total amount or the fare will be generated with high accuracy.
Nextly, billing has to be processed at high speed and also with high accuracy. Undoubtedly, the speed of the billing system cannot be matched with the manual method. On the whole, your billing process will lack both speed and accuracy if you don’t integrate the automated billing system.
- Difficult to deduct commissions
You know the functioning of the Uber taxi app. After every ride, a percentage of commission will be automatically deducted from the driver’s earnings. Whereas in the manual method, deducting/procuring the commission amount is difficult. Chances are there, your drivers may end up cheating you.
Again if your taxi business employs many drivers, then manually procuring commissions from each of them is also difficult. So, the billing system will automatically cut down a percentage of commission from the driver’s earnings.
- Difficult to provide rewards
It is highly recommended to encourage your drivers by providing rewards or incentives based on the number of rides they complete. It will be difficult to credit the rewards for drivers and maintain a record for the same manually. But with the implementation of a taxi booking app that is integrated with a billing system, providing rewards to drivers can be automated.
Features of a taxi booking app integrated with a billing system
The customer app
The onboarding process is the crucial one, and it has to be easy. For an effortless and quick onboarding process, apps like Uber clone have the social media signup feature.
- Ride bookings
The user interface is the facade of your taxi booking app. While booking the rides, users should feel easy to navigate and provide the location details.
- Schedule rides
Reserving a ride in advance by entering the location details will be easy for users. By doing so, they can schedule their rides and cut down eleventh-hour bookings.
- Fare estimator
Coupling your taxi booking app with an automatic fare estimator, users will get knowledge of the total amount payable for the ride beforehand.
- Taxi tracker
The taxi tracker, the fare estimator, schedule rides are the features that will give a rich user experience to users. Users can start tracking the initial location of the taxi until the taxi reaches their place.
It is common that a taxi booking app will support an integrated payment system. But, you need to customize the payment options and expose users to a variety of payment options.
The driver app
Registration is mandatory for driving partners and they will upload their license certificate along with other details like ID proof, name, email address, and mobile number.
- Availability button
Again, Uber stands as a pioneer for introducing the availability button for drivers. Knowing whether or not drivers are available is necessary to map rides.
- Accept or decline bookings
While online, drivers may receive multiple booking requests, and they can accept or decline the received booking requests as per their convenience.
For providing a smooth driving experience, the driver’s app has an in-built navigator that shows the location accurately.
The app will credit the drivers’ earnings to the app, and the drivers can make a note of them through the earnings section.
The admin panel
The dashboard will provide a cumulative collection of data, which aids in smooth business management.
- Driver management
Adding drivers to their app after thorough verification, resolving their issues, etc., will fall under the driver management.
- User management
Verifying the details of users, providing technical assistance, verifying their transactions, etc., will fall under the category of user management.
Summing up, in these modern times, a technically advanced taxi booking system with supreme features is mandatory.